Thank you, Fairfield! We are so grateful to have so many customers who continue to support us, never wavering in your loyalty. You checked our online updates for procedures, hours, etc and had the utmost patience as we navigated this difficult time. We are grateful to you for your kindness and patience!
Please be aware - Phase 2 requires that both our staff and customers continue to wear proper face coverings in the store. We understand this is uncomfortable and makes communication difficult - our staff is sometimes wearing masks for 8 hours with no reprieve. It's stressful and uncomfortable for all. Unfortunately, we don't make the rules - but we must follow them in order to remain open and able to serve our amazing community.
We are now asking for your continued patience and kindness. Our staff have been experiencing an unprecedented amount of hostility and verbal abuse from a small percentage of our customers. Over the last few weeks, they have been called fascists, government boot lickers, and idiots. They have been told to "shut their f**king mouths", and taunted by grown men waving their masks around their finger, asking "what are you gonna do about it?".
Let there be no doubt that we will continue to be vigilant in keeping our beloved staff and customers safe. We are within our legal right to refuse service to anyone engaging in this behavior and will have them removed from our property if needed. You may periodically see FPD officers or security guards stationed in the store - please do not be alarmed, we have hired them to help us eliminate these interactions and enable our staff to work with less stress to them.
If we can all practice a little more patience, we'll get through this together and be back to normal as soon as we're permitted to be.
For information related to the Phase 2 opening, please check the Fairfield Health Department Website.